Privacy policy
Privacy Policy
Last Updated: July 27, 2026
Wellari Wellness is the registered assumed name under which Wellari LLC, a Minnesota limited liability company, operates this website and online store. In this Privacy Policy, “Wellari Wellness,” “we,” “us,” and “our” refer to Wellari LLC doing business as Wellari Wellness.
This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information when you visit wellariwellness.com, communicate with us, create an account, submit a form, make a purchase, request customer support, or otherwise use our website, products, and related services collectively referred to as the “Services.”
Please read this Privacy Policy carefully. By using the Services, you acknowledge the practices described in this Privacy Policy. Your use of the Services is also subject to our Terms of Service.
Privacy Summary
We collect information needed to operate our store, process orders, provide customer service, prevent fraud, improve the website, and conduct advertising and marketing. We do not sell personal information for direct monetary payment. However, certain advertising or analytics activities may be considered a “sale,” “sharing,” or targeted advertising under some state privacy laws. Eligible consumers may use our Your Privacy Choices page or contact us to exercise applicable privacy rights.
1. Personal Information We Collect
The personal information we collect depends on how you interact with the Services. It may include the following categories:
- Contact information: Your name, email address, telephone number, billing address, shipping address, and other contact details.
- Order and transaction information: Products purchased or considered, order numbers, purchase history, transaction amounts, delivery information, returns, refunds, cancellations, warranty requests, and customer service records.
- Payment information: Payment method, billing details, payment status, and transaction confirmation information. Payment card and financing information is generally processed by Shopify, payment processors, financing providers, or other payment-service providers rather than stored directly by Wellari Wellness.
- Account information: Account login information, saved addresses, preferences, shopping-cart information, wish-list information, and account activity.
- Communications: Emails, telephone communications, form submissions, reviews, survey responses, customer-support requests, and other information you provide when communicating with us.
- Device and usage information: IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, links selected, approximate location derived from an IP address, session activity, and interactions with our website, advertisements, and communications.
- Marketing information: Email or SMS subscription status, communication preferences, campaign interactions, advertisement interactions, and information used to measure or improve marketing effectiveness.
- Fraud-prevention information: Information used to verify transactions, investigate suspicious activity, prevent unauthorized purchases, and protect customers, Wellari Wellness, Shopify, payment providers, and other parties.
2. Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you when you make a purchase, create an account, submit a form, subscribe to marketing, request a quote, contact customer service, submit a review, or otherwise provide information to us.
- Automatically through the Services using cookies, pixels, tags, web beacons, local storage, server logs, and similar technologies.
- From Shopify as the platform that hosts and supports our ecommerce store, checkout, customer accounts, analytics, security, payments, Shop Pay, and related functionality.
- From service providers and business partners such as payment processors, fraud-prevention providers, shipping carriers, freight companies, manufacturers, distributors, advertising providers, analytics providers, review platforms, and marketing-service providers.
- From publicly available or lawfully obtained sources when reasonably necessary for fraud prevention, business verification, customer service, marketing, or legal compliance.
3. How We Use Personal Information
We may use personal information to:
- Operate, maintain, personalize, and improve the Services.
- Process payments, confirm orders, arrange shipping or freight delivery, provide tracking information, and complete purchases.
- Coordinate with manufacturers, distributors, suppliers, warehouses, installers, freight carriers, and other parties involved in fulfilling an order.
- Process cancellations, returns, refunds, warranty requests, damaged-shipment claims, and customer-service requests.
- Create and administer customer accounts and maintain account preferences.
- Respond to questions, requests for quotes, product inquiries, and other communications.
- Send transactional communications, including order confirmations, shipping notices, delivery updates, account notices, policy updates, and service communications.
- Send marketing communications where permitted, including product information, promotions, educational content, inventory updates, and abandoned-cart or browsing reminders.
- Personalize content, product recommendations, marketing, and advertisements.
- Measure website traffic, advertising performance, campaign effectiveness, conversions, and customer engagement.
- Detect, investigate, and prevent fraud, chargebacks, security incidents, unauthorized access, misuse, and illegal activity.
- Enforce our agreements, policies, and legal rights.
- Comply with applicable laws, regulations, tax requirements, court orders, subpoenas, lawful government requests, and recordkeeping obligations.
- Protect the rights, property, safety, and security of Wellari Wellness, Wellari LLC, our customers, service providers, and others.
4. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, web beacons, software-development kits, local storage, and similar technologies to operate the Services and understand how visitors interact with our website.
These technologies may be used to:
- Keep the website and checkout functioning properly.
- Remember shopping-cart contents and customer preferences.
- Maintain security and prevent fraud.
- Understand website traffic and customer interactions.
- Measure marketing and advertising performance.
- Personalize content, advertisements, and product recommendations.
- Limit repetitive advertising and improve campaign relevance.
Some cookies are necessary for the Services to function. Other cookies may be used for analytics, personalization, or advertising, subject to your consent or opt-out rights where required.
You may manage cookies through your browser settings and, where available, through the cookie banner or privacy controls displayed on our website. Blocking certain cookies may affect website functionality, account access, checkout, saved preferences, or other features.
5. How We Disclose Personal Information
We may disclose personal information to service providers and other parties for legitimate business and legal purposes. These recipients may include:
- Shopify: Our ecommerce platform provider, which supports hosting, checkout, payments, customer accounts, analytics, fraud prevention, Shop Pay, Shop, and related services.
- Payment and financing providers: Banks, card processors, payment gateways, fraud-prevention providers, financing providers, and other parties involved in authorizing or processing transactions.
- Manufacturers, distributors, suppliers, and warehouses: Parties that process, prepare, manufacture, configure, fulfill, ship, service, or support products purchased from us.
- Shipping, freight, delivery, and installation providers: Carriers, freight brokers, final-mile delivery companies, installers, claims administrators, and related logistics providers.
- Technology and business-service providers: Website-hosting, security, communications, customer-service, data-storage, accounting, auditing, legal, compliance, and operational providers.
- Marketing and communication providers: Platforms used to manage email communications, customer outreach, campaign administration, customer engagement, and marketing performance.
- Analytics and advertising providers: Providers such as Google Analytics, Google Ads, and other advertising or measurement services that help us understand website activity, measure conversions, improve campaigns, and display relevant advertising.
- Customer-review providers: Review, survey, reputation, and customer-feedback platforms used to request, collect, verify, manage, or display customer reviews.
- Professional advisers: Attorneys, accountants, insurers, consultants, auditors, financial institutions, and other professional advisers.
- Government agencies and legal authorities: Courts, regulators, law-enforcement agencies, tax authorities, and other parties when disclosure is required or permitted by law.
- Business-transfer parties: Prospective or actual buyers, investors, lenders, successors, or advisers involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction.
We do not disclose personal information to unrelated third parties merely so they can use it for their own independent direct-marketing purposes without an applicable business or legal basis.
6. Advertising, Sale, Sharing, and Targeted Advertising
We do not sell personal information in exchange for direct monetary payment. However, privacy laws in certain states define “sale” or “sharing” broadly and may treat some uses of cookies, pixels, advertising technologies, analytics, audience tools, or cross-context behavioral advertising as a sale, sharing, or processing for targeted advertising.
Depending on your location and our current technology configuration, information such as device identifiers, cookie identifiers, IP addresses, website activity, advertisement interactions, and purchase-related events may be disclosed to or processed by advertising, analytics, and platform providers for measurement, personalization, or targeted advertising.
Where applicable, you may opt out through the privacy controls described below.
7. Your Privacy Choices
Depending on where you reside, you may have the right to opt out of the sale or sharing of personal information and the processing of personal information for targeted advertising.
You may exercise applicable privacy choices by visiting our Your Privacy Choices page.
You may also contact us at info@wellariwellness.com or 612-217-0221 to submit a privacy request.
Where required by applicable law and supported by our website configuration, we may recognize eligible browser-based privacy preference signals, including Global Privacy Control.
Shop and Shop Pay Privacy Choices
Privacy requests relating specifically to personal information maintained by Shopify through Shop, Shop Pay, or other Shopify consumer services may also need to be submitted directly through Shopify’s privacy controls.
A request submitted to Shopify does not necessarily delete information maintained separately by Wellari Wellness, and a request submitted to Wellari Wellness does not necessarily delete information maintained independently by Shopify.
8. Shopify and Our Ecommerce Platform
The Services are hosted and supported by Shopify. Shopify collects and processes personal information to provide ecommerce, checkout, payment, account, security, analytics, personalization, Shop, Shop Pay, and related services.
In some circumstances, Shopify processes information on our behalf as a service provider. In other circumstances, Shopify may process information for its own purposes under its own terms and privacy notices.
You may review Shopify’s privacy practices through the privacy information and controls made available by Shopify.
9. Marketing Communications
If you subscribe to marketing communications, we may send you promotional emails or other messages about products, offers, educational content, inventory updates, or related information.
You may unsubscribe from promotional emails by selecting the unsubscribe link in the message. You may also contact us using the information below.
Even after you opt out of marketing communications, we may continue sending non-promotional communications relating to orders, accounts, customer service, legal notices, safety information, or other transactions.
10. Your Privacy Rights
Depending on your state or country of residence and subject to applicable exceptions, you may have rights concerning your personal information, including:
- Right to know or access: Request information about the personal information we collect, use, or disclose.
- Right to obtain a copy: Request a copy of certain personal information in a portable format where applicable.
- Right to correct: Request correction of inaccurate personal information.
- Right to delete: Request deletion of certain personal information, subject to legal and operational exceptions.
- Right to opt out: Opt out of certain sales, sharing, targeted advertising, or profiling activities where applicable.
- Right to limit certain uses: Request limitations on certain uses or disclosures of sensitive personal information where applicable.
- Right to withdraw consent: Withdraw consent when processing is based on consent, without affecting processing that occurred before withdrawal.
- Right to appeal: Appeal our response to a privacy request where applicable law provides that right.
- Right to non-discrimination: Exercise applicable privacy rights without unlawful discrimination or retaliation.
Submitting a Privacy Request
To submit a request, email info@wellariwellness.com with the subject line Privacy Rights Request, or call 612-217-0221.
Please provide:
- Your full name
- The email address associated with your account or purchase
- Your state or country of residence
- The specific privacy right you wish to exercise
- Relevant order or account information, when applicable
We may need to verify your identity before completing a request. Verification requirements will depend on the nature of the request and the sensitivity of the information involved. We will use information submitted for verification only as reasonably necessary to process the request, prevent fraud, and comply with law.
You may use an authorized agent to submit a request where permitted by law. We may require proof that the agent is authorized to act for you and may ask you to verify your identity directly.
We may deny or limit a request when permitted by law, including when we cannot reasonably verify identity, must retain information to complete a transaction, maintain records, prevent fraud, protect legal rights, comply with legal obligations, or preserve security.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Complete and document transactions
- Provide customer service and warranty assistance
- Maintain tax, accounting, financial, and business records
- Resolve disputes and enforce agreements
- Prevent fraud, chargebacks, misuse, and security incidents
- Comply with legal, regulatory, insurance, and contractual obligations
Retention periods vary based on the type of information, the nature of the transaction, applicable law, operational needs, and whether information is required for an active dispute, claim, audit, or investigation.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include encrypted website connections, access restrictions, account controls, payment-security measures, fraud-detection tools, platform security, and service-provider reviews.
No website, transmission method, storage system, or security measure is completely secure. We therefore cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us of suspected unauthorized account activity.
13. International Processing
Wellari Wellness is based in the United States. Shopify and some of our service providers may process or store personal information in the United States or other countries where they or their service providers operate.
Privacy and data-protection laws in those locations may differ from the laws in your place of residence. Where required, personal information will be handled using legally recognized safeguards.
14. Children’s Privacy
The Services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
15. Third-Party Websites and Services
The Services may contain links to websites, applications, financing providers, manufacturers, social-media platforms, or other services operated by third parties.
We are not responsible for the privacy, security, content, or practices of third-party services. Review the privacy policies of those parties before providing personal information to them.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Services, technology, service providers, legal requirements, or operational practices.
The revised policy will be posted on this page with an updated “Last Updated” date. Where required, we may also provide additional notice of material changes.
17. Contact Information
For questions about this Privacy Policy, our privacy practices, or a privacy request, please contact us:
Customer Service & Operations
Wellari Wellness
6701 W 23rd St, Suite B2
St. Louis Park, MN 55426
United States
Website: https://wellariwellness.com
Email: info@wellariwellness.com
Phone: 612-217-0221
Business Hours:
Monday–Friday: 9:00 AM–5:00 PM Central Time
Saturday–Sunday: Closed
Legal Business Information
Registered Assumed Name: Wellari Wellness
Legal Business Name: Wellari LLC
Registered Business Address:
202 N Cedar Ave, Suite 1
Owatonna, MN 55060
United States
Wellari Wellness is the registered assumed name of Wellari LLC, a Minnesota limited liability company. Wellari LLC also operates ProSimHQ under a separate registered assumed name.
